Did they pay the full amount?
Track expected payments, recorded receipts, and remaining balances. Keep what’s still owed in follow-up.
BUILT FOR AUTO BODY SHOPS
Stop waiting on
insurance carriers.
Claim Chase calls carriers about initial estimates, pending supplements, and outstanding payments, so your team spends less time on hold and knows what’s needed to move forward.
~$46K/year in potential savings
Based on 100 claims per month
100 claims × 3 calls × 15 minutes equals 75 call hours, plus 75 assumed hours of related work. At $30/hour, less $675/month in estimated calling costs, that represents $45,900/year in potential labor capacity value.
Assumes all modeled time is freed. Excludes additional platform/setup fees and remaining staff work. Not measured results or guaranteed payroll savings.
You’re paying your team
to wait on insurance.
What’s holding up the supplement?
Check whether it was received, where the review stands, and what the carrier still needs.
What does the carrier need from us?
See missing documents, carrier requests, and next steps on the claim.
Get your team
off hold.
Hear Claim Chase follow up on unpaid balances and pending supplements.
Keep unpaid claims
moving toward payment.
Claim Chase calls carriers, records their answers, and flags what your shop needs to do to move forward.
Three reasons to get
your team off hold.
Get the
initial estimate.
Request the carrier’s estimate, confirm the adjuster, and find out how to obtain it.
INITIAL ESTIMATE FOLLOW-UP
Follow up on
supplements.
Check receipt, review status, missing documents, and expected timing while repairs are underway.
SUPPLEMENT FOLLOW-UP
Track what’s
still owed.
Capture payment details, follow up on remaining balances, and find out what’s needed for a reissue.
PAYMENT FOLLOW-UP
How much is
chasing costing you?
See what routine carrier follow-up could be costing you.
100 is just an example. Enter your shop’s volume.
Potential annual savings
Estimated value of staff time freed, after calling costs.
calls / month
estimated staff hours / month
STRAIGHT ANSWERS
Before we talk.
What is Claim Chase?
Claim Chase is insurance follow-up software for auto body shops. Its voice agent calls carriers about initial estimates, supplement status, and outstanding payments, and records their answers for the shop.
When can my shop use Claim Chase?
Before, during, and after repairs. Request an initial estimate, check a pending supplement, or follow up on partial payments and outstanding balances.
Who actually makes the calls?
An automated voice agent that follows the rules you set. It identifies itself on every call, and anything unusual comes back to your team.
Does it guarantee payment?
No. Claim Chase follows up and tracks answers. Carriers still make payment decisions.
Does it replace CCC or my estimating system?
No. Keep your estimating system. Claim Chase uses your claim documents to handle carrier follow-up and track outstanding payments.
Can it handle phone menus and hold times?
Yes. It navigates carrier phone menus and waits for a representative, so your staff can keep working.
Can I cancel anytime?
We’ll confirm cancellation terms and any setup fees in your written quote before you commit.
What does it cost?
We’ll confirm pricing, included usage, and setup in a written quote before you commit.
Let Claim Chase make
the next call.
Your team fixes cars, Claim Chase chases carriers. See how it works for your shop.
Book a demo